Business Development Services

At OTS Management we believe that in order for your business to grow you need to spend time working on it, not killing yourself working in it.

The key to doing this is good planning and effective systems.

Both are needed in the business life cycle of Start Up, Growth, Maturity and Decline.

Each stage has different problems that need different strategies. Each stage asks for different skills from the stakeholders. It is not enough to be skilled in your trade or profession – you need to look at the bigger picture and be a good business person.

Teik Oh, the Director and CEO of OTS Management has developed a theory of organisational development from his extensive international experience in advising Small and Medium Enterprises (SME). We call this the DOC or Developing Organisations’ Continuum.

From The DOC we have developed services to help every growth-oriented SME to grow and provide profitable, productive, enjoyable and balanced rewards for all the stakeholders.

Our Business Development Products include (PDF File Downloads):

Change Management

• Vision Statements
  Begin with the end in mind – map out your future
• The Zest Factor
  12 Stage process to find the missing zest in your organisation
• The Zest Factor Programme
  10 month workshop programme conducted in a group of business people like yourself
• Change Management Consulting
  Implementing change for growth

Planning

• Strategic Planning
• Business Planning and Operational Plans
  

Sales and Marketing

• ZESTY Marketing
  One day workshop to focus your marketing and sales
• Selling Professional Services
  For the service organisation – reaching client Hot Buttons
• Account Development Strategies
  Keeping that Customer and Growing the account

Team Culture Workshops

• TEAM!
  Together Each Achieves More – 1 day workshop
• Ignition! Team Startup
  Starting a project oriented team
• T4M – Together For More
  2 Day Workshop – developing your teams into empowered assets
• Creating Team Synergy
  1 Day workshop – what makes good teams
  

Human Resources Systems

• Performance Management Systems
  Your organisation and accountability
• Job Description Forms
  Writing position statements that foster accountable actions

Business Diagnostics – The Zest Tests

• Zest Test your Sales Generation
  Free on-line test on how to improve your Sales
• Zest Test your Profitability and Performance Ratios
  Free on-line test to measure your profitability, liquidity and efficiency
• Zest Test your business against Industry Benchmarks
  Measure yourself against Industry Averages and the Best Performers
• Zest Test your Productivity
  Tailor-made diagnostics of your organisation's productivity
• Zest Test your Cost of Quality
  Diagnostic of your cost of errors and re-working in your organisation
• Zest Test your Customer Service
  A business diagnosis of all your service areas and their customer service potential
• Zest Test your Corporate Culture
  Diagnosis of your Corporate Culture and its ability to achieve Competitive Advantage
• Zest Test your Strategic Direction
  Conduct a diagnostic on if your organisation is heading where you want to go
• Zest Test the Leadership in your organisation
  Tailored diagnosis of the Leadership potential in your organisation and how to increase it
• Zest Test your Corporate Identity
  A diagnosis of your “brand”, your image and its competitiveness
• Zest Test your Service Delivery
  Tests to assess the direction and effectiveness of each service unit and service level of your business.

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