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Advice from Outside the Square

Monthly Archives: September 2011

Creating Resilient Organisations

The following appears in "Implementing an Effective Change Management Strategy" by Neryl East, MA, PhD, published by the Ark Group in association with Inside Knowledge. While it might be admirable for organisations to strive to be resilient, change and strategic management specialist Teik Oh says resilience is not the end of the journey. Resilience is an element that needs to be embedded in the culture of the business. teik oh smallHe believes that can only be achieved if the organisation and its leadership demonstrate some fundamental behaviour that point to resilience. Resilience is not only important in the hard times or during change. It must also be demonstrated when business is going well. That can be a challenge for many leaders, who Oh says are generally suited to only one style of an economy. Many perform well when the economy is also doing well. Other leaders rise to the challenge when the economy does badly; Oh points out that it is relatively easy to think of great leaders who have turned companies around. However, they may not have been so successful when the business was back on track. Oh says resilience needs to be a constant, rather...
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